Ledger.com/Start® | Getting Started — Ledger Support (Official Guide)
Setting up your cryptocurrency hardware wallet the right way is essential for long-term security. The official onboarding process for every Ledger device begins at Ledger.com/Start, the only trusted link for safe installation, activation, and wallet configuration. Whether you’re using Ledger Nano S Plus, Ledger Nano X, or Ledger Stax, the setup steps are unified, easy to follow, and backed by Ledger’s global reputation for secure self-custody solutions.
In this comprehensive guide, we break down everything you need to know about ledger.com/start, installing ledger live, configuring ledger live desktop, and securing your crypto with best practices recommended by the Ledger Support team. This article is designed to help beginners as well as advanced crypto investors set up their wallets with confidence.
What Is Ledger.com/Start?
https://ledger.com/start is the official webpage created by Ledger to guide users through:
Setting up their Ledger hardware wallet
Downloading and installing ledger live
Learning essential safety rules
Initializing or restoring a crypto wallet
Installing firmware and apps via ledger live desktop
Avoiding phishing links and fake downloads
Ledger emphasizes repeatedly that users should only download ledger live or firmware updates from ledger.com/start because counterfeit software is one of the biggest causes of crypto theft.
By using the official platform, you guarantee authenticity, safety, and accurate support guidance.
Why Ledger.com/Start is Important for New Users
Many people mistakenly search for “download ledger live” or “ledger live desktop” online, exposing themselves to dangerous phishing sites. Ledger created ledger.com/start to eliminate this risk.
Here’s why using the official page is essential:
✔ Prevents counterfeit software
Fake versions of ledger live exist online. Only ledger.com/start provides secure links.
✔ Guides you step-by-step
The setup instructions ensure no steps are missed.
✔ Ensures hardware authenticity
Ledger.com/start walks you through verifying your device’s genuineness.
✔ Official firmware updates
Updates must never come from 3rd-party websites.
✔ Avoids loss of funds
Phishing websites often ask for the recovery phrase. Ledger.com/start never does.
What Is Ledger Live?
Before beginning setup, you must understand the role of ledger live. Ledger Live is the official wallet management software that allows users to manage cryptocurrency with a Ledger hardware wallet.
You can download it from ledger.com/start for:
Windows
macOS
Linux
iOS
Android
Ledger Live acts as your central dashboard for viewing and managing digital assets. It is crucial for operating your Ledger wallet securely.
Features of Ledger Live
🔹 Manage crypto
Send, receive, buy, swap, and stake assets.
🔹 View portfolio
Monitor balances, performance, and transactions.
🔹 NFT support
View and manage NFTs directly from ledger live desktop and mobile.
🔹 Install apps
Install blockchain-specific apps onto your Ledger hardware wallet.
🔹 Secure login
Ledger Live Login uses encrypted communication and device validation.
🔹 Staking rewards
Stake assets like ETH, DOT, ATOM, and earn rewards directly inside the app.
🔹 Multiple device support
You can manage several Ledger devices through one ledger live interface.
How to Download Ledger Live from Ledger.com/Start
Downloading the official version of ledger live desktop is simple:
Step 1: Visit the official page
Go to: https://ledger.com/start
Step 2: Choose your device
Select Ledger Nano X, Nano S Plus, or Stax.
Step 3: Download Ledger Live
Choose:
Ledger Live Desktop
Ledger Live Mobile
Download links are cryptographically verified for security.
Step 4: Install the application
Follow the instructions for your operating system. Installation takes only a few minutes.
How to Set Up Your Ledger Device Through Ledger.com/Start
Once ledger live desktop is installed, Ledger.com/start guides you through the entire initialization.
1. Unbox and check your device
Ensure the box is sealed and untampered. Ledger devices never come with a pre-filled recovery sheet.
2. Connect your device to your computer
Use the USB cable included with your Ledger wallet.
3. Open Ledger Live
Launch ledger live desktop and select “Get Started”.
4. Choose your setup type
You will see:
Set up as new device
Restore device from recovery phrase
Use already initialized device
Never enter your recovery phrase into ledger live, your computer, or a website. Only enter it on the Ledger device screen.
5. Create a PIN Code
Choose a 4–8 digit PIN. Use different PIN codes for different devices.
6. Write down your Recovery Phrase
Ledger generates a 24-word recovery phrase that is the master key to your crypto.
Important rules:
Write it down on paper
Never take a photo
Never store it digitally
Never share it
Never type it into ledger live desktop
7. Verify words on the device
This step confirms your handwritten backup is correct.
8. Install firmware updates (if needed)
ledger.com/start will notify you if a firmware update is required.
9. Install apps via Ledger Live
To manage specific cryptos, install blockchain apps through ledger live:
Bitcoin app
Ethereum app
Solana app
Polkadot app
Litecoin app
XRP app
And more
10. Add crypto accounts
These accounts allow you to send and receive coins.
Ledger Live Desktop vs. Ledger Live Mobile
Both versions have their advantages.
Ledger Live Desktop
Best for:
Full portfolio management
Managing NFTs
Installing/uninstalling apps
Running verified firmware updates
Multi-chain support
Ledger Live Mobile
Best for:
Quick balance checks
Sending/receiving crypto on-the-go
Bluetooth pairing with Ledger Nano X
How Ledger Ensures Security
Ledger’s ecosystem is built with multilayer security in mind.
✔ Secure Element Chip
Your device stores private keys inside a tamper-proof chip.
✔ No private keys in Ledger Live
The app never holds sensitive keys.
✔ Hardware confirmation
Every transaction requires approval on the device screen.
✔ Anti-tampering protections
Ledger devices detect unauthorized modifications.
✔ Constant updates
ledger live desktop provides regular security improvements.
✔ Phishing protection
ledger.com/start prevents users from accessing fraudulent sources.
Common Mistakes to Avoid During Setup
❌ Downloading ledger live from third-party websites
Always use ledger.com/start.
❌ Entering the recovery phrase on a computer
It must only be typed into the hardware wallet.
❌ Trusting unofficial YouTube tutorials
Scammers often impersonate Ledger support.
❌ Buying used or pre-set wallets
Never trust pre-initialized devices.
Troubleshooting Ledger Live Desktop Issues
If you encounter problems, here are common fixes.
🔸 Ledger Live won’t open
Reinstall from ledger.com/start.
🔸 Device not recognized
Try another USB cable or a different USB port.
🔸 Firmware update stuck
Restart Ledger Live and reconnect the device.
🔸 Failures during app installation
Clear memory on your device by uninstalling unused apps.
Final Thoughts
Using Ledger.com/Start is the safest and most reliable way to begin your journey with Ledger hardware wallets. By following the official setup guide, you ensure that ledger live, ledger live desktop, and all firmware updates are authentic and secure. With robust security, intuitive design, and constant updates, Ledger continues to be one of the leading solutions for crypto self-custody.
Always protect your recovery phrase, download software only from ledger.com/start, and stay informed about security best practices. Your crypto is only as secure as the steps you take to protect it—Ledger makes those steps easy, safe, and effective.